Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Qualimize (the “Service”). By creating a workspace or otherwise using the Service, you agree to be bound by these Terms on behalf of yourself and, if applicable, your organization.

The first person to create a workspace becomes its Owner and holds full administrative control, including inviting or removing team members and managing billing plan selection. Owners and Admins are responsible for the accuracy of information they submit and for maintaining the confidentiality of login credentials.

You agree not to use the Service to:

• Violate any applicable law or regulation.
• Upload data you do not have the right to store or process.
• Attempt to access another organization's workspace or data.
• Interfere with or disrupt the integrity of the Service.

There is a single product plan: every workspace gets the same features, billed either monthly or yearly at your choice. New workspaces start with a free trial period before billing begins. Cancelling takes effect at the end of the current billing period. Pricing displayed on the site is illustrative and subject to change.

You may cancel your subscription at any time from workspace settings; cancellation stops future billing but takes effect at the end of your current billing period, and fees already paid for that period are not refunded. Except where required by applicable law, all fees are non-refundable, including if you use the Service for only part of a billing period.

Access to the Service requires an active subscription. If a payment is not received by its due date, access to your workspace is suspended from the following day. The same applies when a free trial period ends without conversion to a paid subscription, and when an account is suspended by us under these Terms.

Suspension blocks sign-in and use of the Service; it does not immediately delete anything. Your Customer Data is retained for 90 days from the date your subscription stops being active, as described in section 7 below. If payment is received within that 90-day window, full access and all retained data are restored automatically.

You retain all rights to the data you submit to the Service (“Customer Data”). We only use Customer Data to provide and improve the Service on your behalf, as described in our Privacy Policy.

If your subscription remains inactive for 90 consecutive days, we permanently delete your Customer Data — including leads, campaigns, messages, notes, follow-ups, and related activity records. This deletion is automatic and irreversible. Your account record, user logins, and billing history are retained. We recommend exporting any data you wish to keep before this period elapses.

You may stop using the Service and close your workspace at any time. We may suspend or terminate access for violation of these Terms, or for non-payment as described in section 6, with notice where reasonably practicable.

The Service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Service.

We may update these Terms from time to time. Material changes will be communicated through the Service or by email. Continued use after changes take effect constitutes acceptance.

Questions about these Terms can be sent to qualimize.crm@gmail.com.